Online Marketing, Part 9 - Collecting Customers

Last time we looked at persuading your website visitors to respond to your site in the way you want.

This could be:

1 - Buying from you now

2 - Contacting you by phone, letter or email

3 - 'Bookmarking' your website to return later

4 - Telling other people about your website, perhaps via a bookmarking or social media site

5 - Leaving their contact details

Number five doesn't sound like the most exciting option, and if you can get people to buy from you and tell other people as well, that's even better - but building a list of interested visitors is a very valuable function for a website.

In Internet marketing, 'list building' is the number one aim of many websites. You can see from Part 8 of the course that a simple web page and an incentive are often all you need to get people to join your list.

But what happens to those details, and doesn't a growing list get unweildy and difficult to organise? Well, the simplest answers are, you use an autoresponder, and no, it doesn't get unwieldy.

Using an autoresponder like Aweber (which we mostly use) means you can collect customer details automatically and contact them by email any time you want. You can have scheduled 'follow up' emails that are sent at fixed intervals after people sign up and you can add 'broadcast' emails that are sent to all or part of your list at a time and date specified by you.

These messages (or newsletters) will contain useful information, which promotes you as a caring sharing business owner, and marketing messages, news of offers, new products, and so on.

Because the system is so automated, it takes no more effort to send these messages to a thousand or ten thousand people than it would to sent them to five or ten people. Because people have opted in to receive these messages from you, there is no danger of 'spamming' anyone. (A subscriber can opt out of receiving them at any time through a link that's included in every message.)

Most autoresponder services are inexpensive, especially in the beginning, and Aweber is less than £20 or $30 a month.

Email marketing, as it's known, is suitable for most businesses, although the details of how to go about it will vary with your business type and market sector.

Feel free to contact Cinnamon Edge for more information about email marketing services.

Roy

PS. We've written a more comprehensive guide on email marketing, called 'Automated Customer Collector', that you can get free of charge at our Cinnamon Edge Website.